SAA

July 28, 2005 - 9:35 am

The strike is over!! It's not really an "adventure trip" until you risk losing all the money you've paid because flight and ground crew unions for your airline decide to strike days before your departure! We are happy to report that mediation reigns supreme and South African Airways (SAA) should be flying at full capacity by Saturday...a mere few hours before we need to be on the plane to Africa!

All I know is that everything happens for a reason and I have now learned that: even though Fae at Air Canada says that SAA can change their flight reservations and Irvine at SAA agrees and even adds that you can transfer your ticket to British Airways no problem ("just a quick telex message and it's all done"), Beth at SAA is adamant that there is no way in hell they ever do that!! Bob at British Airways is very accommodating saying "sure he can bump us to First Class all the way and SAA will pick up the tab". Back to Louis at SAA who assures us that it's no problem to transfer the ticket but just "not yet"...none of these people actually know what they're doing. I'm amazed that planes ever get anywhere with anyone on them!!

K